Privacy Policy – OffroadCaravans.eu

Last updated: [31-4-2025]

At OffroadCaravans.eu, we respect your privacy and comply with the General Data Protection Regulation (GDPR) and the Dutch Algemene Verordening Gegevensbescherming (AVG). This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, request a quote, or download a brochure.

1. Who We Are

OffroadCaravans.eu is responsible for processing your personal data. For any questions, you can contact us at: info@offroadcaravans.eu

2. What Data We Collect

We collect and process the following personal data when you interact with our website:

 • Contact details: Name, email, phone number (when requesting a quote or downloading a brochure).

 • Quote request details: Information about your caravan preferences and any additional comments you provide.

 • Website usage data: IP address, cookies, and browsing behavior (for website analytics and functionality).

We do not collect or process sensitive personal data.

3. Why We Collect Your Data

We collect and process your data for the following purposes:

✅ Quote requests: To respond to your inquiry and provide relevant information.

✅ Brochure downloads: To send you the requested materials.

✅ Customer support: To answer your questions and provide assistance.

✅ Marketing (only with your consent): To send updates, promotions, or newsletters.

✅ Website analytics: To improve user experience and website performance.

We process your data based on legitimate interest (to respond to your requests) or your explicit consent (for marketing communications).

4. Sharing of Data

We only share your data with:

 • Internal team members (to handle your quote request or send a brochure).

 • Marketing and analytics providers (only if you have given consent for tracking or marketing emails).

We do not sell or share your data with third parties for commercial purposes.

5. Cookies & Tracking

We use cookies to enhance your browsing experience. Cookies help us analyze website performance and personalize content. You can manage your cookie preferences in your browser settings.

6. Your Rights

Under GDPR/AVG, you have the right to:

🔹 Access your data (request a copy).

🔹 Correct inaccurate data (rectification).

🔹 Delete your data (right to be forgotten).

🔹 Object to processing (e.g., opt-out of marketing emails).

🔹 Withdraw consent (if previously given).

🔹 Request data portability (transfer your data to another provider).

To exercise your rights, contact us at [info@offroadcaravans.eu].

7. Data Retention

We retain your personal data only as long as necessary to respond to your quote request or provide support. If you have opted in to receive marketing emails, we will retain your data until you unsubscribe.

8. Security Measures

We take appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

By using our website, requesting a quote, or downloading a brochure, you agree to this Privacy Policy.